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Frequently asked Questions
We offer nationwide shipping with reliable delivery partners, ensuring your welding supplies arrive safely and on time, whether you’re in Sydney, Melbourne, Brisbane, Perth, or regional areas.
Delivery Timeframe:Once your order is dispatched, delivery typically takes 2–7 business days, depending on your location. Regional or remote areas may experience slightly longer delivery times.
If you have any questions about shipping or your order status, please contact us at info@weldingmarketplace.com.au.
We currently do not ship overseas and do not deliver to PO boxes. All orders must be sent to a valid street address within Australia. If you have an enquiry on a bulk lot to be exported please get in touch.
If your product has not arrived within the expected delivery timeframe, please first check your order confirmation and tracking information. Occasionally, delays may occur due to shipping carrier issues or other unforeseen circumstances.
If you still haven’t received your item and need assistance, please contact the Welding Marketplace team by emailing us at info@weldingmarketplace.com.au. Be sure to include your order number and any relevant details so we can assist you promptly.
Each item is thoroughly tested before being listed to ensure it is in good working condition. We offer a 3 month replacement warranty for Near New and Refurbished items. Items listed as 2 Good 2 Bin or Discontinued do not have warranty. If you are experiencing any issues with the items please get in touch and our experianced team can assist you.